You are informed about everything

With our ambition to provide the best financial services, NOVANCEBANK hides absolutely nothing from you. We tell you everything.

Cards and services

Price ()
Subscription allowing you to manage your accounts via the NOVANCEBANK website. Free
Product offering account status notifications via SMS Free
International payment card with immediate debit (Visa Classic) Free
International payment card with deferred debit (Visa Classic) Free
Payment card with systematic approval (Visa Premier Card) Free
Withdrawal in CAD from another ATM outside NOVANCEBANK in Europe with an international payment card Free

Transfer

Price ()
Single transfer via the website www.novancebank.com Free
Single transfer via an advisor. 3.90

Direct debit fees

Price ()
Creation of a direct debit authorization Free
Direct debit fee per debit Free
Intervention fee Free
Insurance against loss or theft of payment methods To be created
Account maintenance fees 1
Welcome offer

Enjoy a Visa card when you open your account.

Customer service

A consultant will be assigned to you during and after your account opening.

Maximum security

Our encryption standards ensure maximum security.

Commitment to quality

We are committed to processing all your requests within 48 hours.

Frequently Asked Questions

Like many consumers, you have questions. NOVANCEBANK is here to help and answer all your concerns.

Opening an account depends on approval by NOVANCEBANK. You must also meet the following minimum eligibility requirements :

- be a natural person, resident in Europe, of legal age and competent;
- open an account as an individual;

At NOVANCEBANK, opening an online bank account is free. And all basic banking services are also free on a daily basis.

NOVANCEBANK offers various personal loans online :

- personal loan: it can finance different projects such as a trip, a wedding, high-tech equipment, etc.
- home improvement loan: a loan adapted to your real estate projects (renovation, decoration, etc.)
- car loan: finances the following vehicles: motorcycles, new, used or eco-friendly cars.
A loan is a commitment and must be repaid. Check your repayment ability before committing.

Monthly payments are directly debited from your current account. You can choose the day of the month to make your monthly repayment. Later, you can change this date at any time by requesting it in writing from NOVANCEBANK. With a personal loan, depending on your financial situation, you can :
- suspend your monthly payments for a determined period,
- adjust the payment amount,
- repay your personal loan early.

You burned yourself, fell off your bike... NOVANCEBANK helps you deal with life's unexpected events by offering Life Accident Protection. Thus, you are covered for accidents in everyday life. Hospitalization, permanent disability, accidental death, a capital sum is paid to the insured or a designated beneficiary. Participation is simple, with no medical formalities and coverage is immediate!

We offer you the possibility to contact a specialist to choose the plan and options that best meet your needs. Find the return form as soon as you log into your client area, in the "Insurance" section.

It's simple, if you want to switch from one card to another, you just need to provide us with new proof of income via your message, subject to eligibility conditions.

The PIN of your bank card will be sent to you by mail. You will receive it in a letter separate from the bank card a few days after opening your account with NOVANCEBANK.